TL;DR
Make sure you’re redeeming your card using the same email address you use with your internet provider. If that’s correct and it still doesn’t work, contact us for help.
Full Explanation
If you’ve received an email invitation to redeem your Streaming Reward card but see an error during activation, the issue is usually related to the email address 😊
Here’s what to check first:
Confirm you are signing up with the same email address that is associated with your internet provider account.
The email must match exactly for the card to activate successfully.
If you’re sure you’re using the correct email and still can’t redeem your card, please reach out to our support team at help@mybundle.tv. We’ll be happy to look into it and help resolve the issue for you!