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Why haven't I received my streaming reward card invitation email yet?

Streaming Reward Card

Why haven't I received my streaming reward card invitation email yet?

This explains why there may be a delay in receiving your Streaming Reward card email and what to do if it hasn’t arrived.

Last updated on 24 Dec, 2025


TL;DR

Your Streaming Reward card email is sent after your internet provider confirms your service. This usually takes 7–10 days, but some providers take longer.


Full Explanation

Your Streaming Reward card invitation email is sent after we receive confirmation from your Internet Provider 😊

Here’s what typically happens:

  • Most internet providers process and set up your virtual Streaming Reward card within 7–10 days after your installation or upgrade.

  • Some providers may have an additional waiting period, depending on their internal timelines.

  • Until that confirmation is received, the card invitation email can’t be sent yet.

If you’ve already waited beyond this timeframe and still haven’t received an email to activate or redeem your card, please contact us at help@mybundle.tv. Our team will be happy to check on it for you!


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