Before raising a dispute, check your billing history in your MyBundle account — most unexpected charges turn out to be a recognized payment that was easy to overlook.
Tip: Check your payment history in your MyBundle account first. Go to Account or Billing to see a breakdown of all charges, dates, and amounts.
The charge is not in my billing history
Log in to your MyBundle account, click the person icon in the top right, then click 'Mobile' to open your Mobile Dashboard. Select 'Get Help' to start a chat with our mobile support team, who can help with any questions or issues.