Personal hotspot lets you share your mobile data with other devices over Wi-Fi, Bluetooth, or USB.
Step 1 — Confirm your plan includes hotspot
Hotspot is not included on all plans. Check your plan details in your MyBundle account.
Log in to your MyBundle account, click the person icon in the top right, then click 'Mobile' to open your Mobile Dashboard. Select 'Get Help' to start a chat with our mobile support team, who can help with any questions or issues.
Step 2 — Enable Personal Hotspot on your device
iPhone: Settings → Personal Hotspot → turn on Allow Others to Join
Android: Settings → Network & internet → Hotspot & tethering → enable Wi-Fi hotspot
Samsung: Settings → Connections → Mobile Hotspot and Tethering → enable Mobile Hotspot
Step 3 — Confirm your mobile data is working
Hotspot shares your mobile data — if data itself isn't working, hotspot won't work either. See My eSIM has no mobile data or is not connecting first.
Step 4 — Restart your device
Step 5 — Reset network settings (last resort)
iPhone: Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings
Android/Samsung: Settings → General management → Reset → Reset network settings
Tip: Resetting network settings removes saved Wi-Fi passwords and Bluetooth pairings.