Phone Setup & Features

What is an eSIM?

How do I check if my device is carrier locked?

My device is locked. What can I do?

How will I receive my eSIM?

How do I activate my eSIM?

Getting started — what to do after activation

How to install your eSIM — iPhone

How to install your eSIM — Android

How to install your eSIM — Samsung

How do I switch between eSIM profiles?

Can I install my eSIM on multiple devices?

How to find your IMEI

My eSIM is not activating — troubleshooting guide

eSIM Activation Delayed or Stuck

My eSIM is showing an invalid or activation error

My device does not recognize SIM

Dual-SIM Conflict

My eSIM is expired

My new eSIM shows as 'MOBILE' or another name

eSIM locked, already in use, or showing duplicate profile

How to replace a SIM

How do I transfer my eSIM to a new device?

My eSIM was deleted — can I reinstall it?

I don't have service or connectivity

My data is slow or I've been throttled

How do I set up or access voicemail?

Voicemail isn't working

iMessage isn't working after a SIM change

How do I set up call forwarding?

My caller ID is showing the wrong name or number

My hotspot or tethering isn't working

Does MyBundle Mobile include international roaming?

Can I make international calls or send international texts?