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My device is locked. What can I do?

Phone Setup & Features

My device is locked. What can I do?

Last updated on 08 Sept, 2026

In many cases, your current carrier can unlock your phone once it meets their eligibility requirements. Those requirements can depend on how long you’ve had the device, whether it is fully paid off, whether your account is in good standing, and whether the device has been reported lost or stolen.

Contact your current carrier to confirm whether your phone is eligible to be unlocked before signing up for MyBundle Mobile.

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