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What information do I need to transfer my existing number?

Activation & Switching

What information do I need to transfer my existing number?

Last updated on 04 Sept, 2026

In most cases, you’ll need your current phone number, your account number, a transfer or port-out PIN, and the service ZIP code or other account information your current carrier has on file. You can often find some of this on your current bill; otherwise, contact your carrier.

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